Episode 38: Service Design and Beyond with Adela Ordonez

Adela is Director of Product Design and User Insights teams at Zalora, working across various SEA markets. She has been at the forefront of designing user friendly and intentional products, services and experiences. She has been both on client side and consultancy side having worked across continents in Americas, Europe and now in Asia.

 

Hear us cover:
- Service Design in Europe vs Asia
- Skillsets of a Service Designer
- Projects at Zalora and more that goes beyond UX design
- Consulting vs In-house Design Team